Size & fit

Tops
The tops come in European bra sizes. The waistband of all our tops are adjustable, so you can adjust it as tight or as loose as you like. To convert sizes to UK/IT/US sizes or Small/Medium/Large sizes, you can use the sizing guide table displayed at every product page. Are you in doubt between 2 sizes? Or would you like to receive some personal advice? Please send us a message via the chat box, and we will help you to find the perfect fit.

Bottoms
Our bottoms come in European confection sizes, and have a regular fit. Have you ever shopped a bikini at H&M? Our bottoms have the same sizing fit, so if you like a size 40 at H&M, the size 40 of Via di Gioia will fit you perfectly. To convert sizes to UK sizes or Small/Medium/Large sizes, you can use the sizing guide table displayed at every product page. And are you in doubt between 2 sizes? Please send us a message via the chat box, and we will advise you personally.

Sometimes we restock certain styles or sizes due to high demand. Please send us an e-mail at info@viadigioia.com, and we will let you know if the item will be restocked.

All items that you can add to your shopping cart are in stock. When an item or size is out of stock, it will grey out on the product page, and will be unclickable. If you want to have an item that is out of stock, please send us an e-mail at info@viadigioia.com, and we will let you know if the item will be restocked.

Quality & Care

Taking care of your bikini properly is highly important to ensure your bikini lasts long. If the swimwear is not taken care of properly, fading of colour or losing its shape may occur. Therefore we highly recommend to follow the care instructions below.

1. Hand wash in cold or lukewarm water with a gentle swim-wear suitable detergent after each use. ‘Normal detergent’ suitable for washing machines is too strong for swimwear fabric and affects the quality and durability of the piece.
2. Dry in the shade.
3. Do not twist or “wring out” to dry. Instead, lay the item down between two towels and press to absorb the water.
4. Make sure your bikini is completely dry before putting away.

Putting your bikini in the washing machine and/or dryer may feel like the easiest option, but over time it will decrease the quality and durability of your swimsuit. 

All items are made of high-quality fibers, and undergo a thorough quality control in the factory. All pieces are made entirely from recycled fabrics made from regenerated polyester yarn, made from ocean waste.

- Chlorine resistant. The fabric isn’t prone to colorization due to chlorine in the pool.
- UV resistant. The fabric isn’t prone to fade in the sun.
- Salt resistant. The fabric keeps its quality in salt water.
- Pilling resistant. The surface of the fabrics isn’t prone to pilling and will stay smooth over time.
- Shape retention. This fabrics will not get baggy over time, but will stay in shape!
- Excellent coverage. This bikini will not see through when it gets wet and has an opaque coverage.

(Please note that the points above only apply when the items are taken care of properly. Don’t forget to read the Care instruction, to keep the quality of the bikini at its best!)

Ethics & sustainability

For garment manufacturing, we’ve partnered up with Alma Fashion in Italy, and Forum Groupe in Tunisia. Alma fashion and Forum Groupe are both GRS and SA8000 certified, which means that their factory is a safe workplace, their employees have livable wages, and they take care of their waste and chemicals in an environment-friendly manner. Read more about our ethical production here

For our fabrics, we’ve partnered up with Estilmar, a Spanish company based in Barcelona, who produces their fabrics with recycled yarn made out of plastic waste from the Mediterranean sea. Estilmar is OEKOTEX and GRS certified, uses solar power in their production, and takes care of their employees in a responsible way. Read more about our materials here.

Absolutely, please send an e-mail to info@viadigioia.com and we will inform you with all the details you need.

Payments

We accept the following payments:

Ideal (works for all Dutch Banks)
Maestro
Mastercard
Visa
American Express (AMEX)
Paypal
Google Pay
Apple Pay
Bancontact
Shop Pay


Finally, we accept payment with the Via di Gioia giftcard.

Yes, our website and payments are completely secure and made by a trustworthy multinational e-commerce company Shopify Inc. If you have any doubts about the safety of our website, please reach out to us at info@viadigioia.com.
Please find below the legal details of our company:

Chambre of Commerce name: Via di Gioia
Chambre of Commerce number: 82 02 35 22
VAT number: NL003 629 450 B64

Giftcards and gift packaging

To make you and your loved ones feel extra special

Yes! You can purchase a giftcard here.

Currently we don’t offer physical gift cards, but it’s on our to-do list for the future.
In the meantime, you can buy a digital giftcard here.

All giftcards are valid for 2 years,
starting from the date of purchase.

Yes! We offer beautiful gift packaging to give you - or the lucky person - the best unpacking experience! And we’ll make sure all tags and labels that include the price, are removed beforehand. Of course, it’s possible to return the items that are gifted.

Order

If you experience any problems with your order, please reach out to us via the chat box, send us an e-mail at info@viadigioia.com and we will help you out immediately.

If the package is not yet shipped to your address, you can cancel your order and we will refund your payment. If your package is already on its way to you, you can return the item once you’ve received it, and we will handle it as a normal return. Please send us a message via the chat box/ send us an e-mail at info@viadigioia.com and we will help you. 

If the package is not yet shipped to your address, we can change your order for you. At this moment it’s not possible to change the order yourself on the website. Please send us a message via the chat box, send us an e-mail at info@viadigioia.com to let us know what you would like to change about your order. Depending on whether the new order has a higher or lower amount as compared to the initial order, we will invoice you the extra costs or refund you the amount you’ve paid too much.

If your package is already on its way to you, it’s unfortunately not possible anymore to change the order. You can order the items you like, and return the wrong items once you’ve received them.

Shipping policy

We offer FREE shipping and returns on all orders within The Netherlands.

We ship to all EU countries, Switzerland and the UK.

Yes! You can fill in your friend’s address at the shipping address at the check-out, and write in the comment box that it’s a present for a friend. We will remove any price tags, and – if you like – we will add an extra card with a personal message to your friend. Please send us a separate e-mail with the subject: Order present, and let us know what you would like to have written on the card!

All orders placed after the launch the 12th of August will be shipped within 3 days, Sundays and holidays excluded. Please see the table below to find out how many days it will take for the package to arrive at your doorstep, after your order has been processed.

The Netherlands: 1-3 business days
Belgium: 2-5 business days
The UK: 2-5 business days
Switzerland: 2-5 business days
The rest of European countries: 2-5 business days

Once your parcel has been dispatched you will receive updates via email regarding the progress of your delivery.

Once your parcel has been dispatched you will receive updates via email regarding the progress of your delivery.

For orders within the Netherlands we do not charge shipping and return costs. For orders outside The Netherlands the shipping costs are calculated at check-out. Please proceed to the check-out to see which shipping costs apply to your country.

Within the European Union, you do not have to pay import duties and taxes. However, please note that outside the European Union you may be subject to import duties, customs duties and taxes. These charges are not administered by us. We recommend that you check your country's regulations, as payment of import duties may be required to release your order if charges do arise.

EU: Orders are not subject to import duties and taxes.
UK: Orders under £135 are not subject to import duties and taxes.

Please reach out to us via info@viadigioia.com and we will help you as soon as possible.

All our packaging is environmentally friendly. Read more about our sustainability on our sustainability page here.

Returns & exchanges policy

We happily accept returns within 14-days after the delivery date.

We only ask that the following requirements are met:

1. Items must be in original condition, unworn with returns tag and/or hygiene sticker remaining in place. They may not be altered or have stains from make-up, deodorant, sweat or any other substance on them. We kindly inform you that briefs can’t be returned after the hygiene sticker has been removed. Returned items include their tags and hygiene sticker and must be unwashed, unworn and unaltered in any way.
2. On sales items of 50% or more, we don’t accept returns.

We reserve the right to refuse refunds on any items that do not meet the above requirements.

In the rare case that one of our items shows an imperfection upon receiving it, we ask to let us know within 48 hours from the delivery time by emailing photos and a description of the imperfection to: info@viadigioia.com.

Please go to our Return Portal, fill in your details, and follow the instructions.

If you want to return all the items of your order, you need to include the giftbox, linnen bag and booklet in the shipping box. If you return only a part of your order, you may keep the giftbox, linnen bag and booklet.

If you encounter any difficulties or if you have any questions, please contact us at info@viadigioia.com

You can return your order within 14-days after the delivery date.

Yes, we offer the option to exchange the items of your order. Please go to our Return Portal, fill in your details, and indicate that you would like to exhange (a part) of your order.


Returning an order is free within The Netherlands. Outside of the Netherlands, a shipping fee will apply.

Please send the returns to:

Via di Gioia Swimwear
Wilhelminastraat 60
1054WK Amsterdam
The Netherlands

Your money will be refunded as soon as possible, after receiving your return (within max. 14 days). We will always refund the money to the same account with which you paid. After processing your returns, you will automatically receive a confirmation e-mail about your refund.

If you follow the instructions in our Return Portal, you'll have the choice to pick a return point to drop off the package. If no return point is available in your area, please send the return(s) to:

Via di Gioia Swimwear
Wilhelminastraat 60
1054WK Amsterdam
The Netherlands

If you encounter any difficulties or if you have any questions, please contact us at info@viadigioia.com


If you have another question that isn’t on this list, please reach out to us by sending us an e-mail to info@viadigioia.com. We are happy to help!





 

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